Amazon Account Management
Navigating sales on Amazon can be overwhelming and time-consuming for business owners. With frequent changes to policies and algorithms, the Amazon marketplace can be downright frustrating. That’s where we can offer our experience, expertise, and understanding for Amazon. We can be involved in managing all of the day-to-day product and customer service tasks, or we can be available to provide assistance with questions about Amazon or product parent child relationships. We are here as much or as little as is necessary for clients to succeed with product listings and product sales. With our different service options, you’re sure to find a program that fits your needs for your Amazon Store.
Amazon Account Support
For those businesses who want to be involved, but need some guidance, we are available to help. Our services help companies navigate selling on Amazon, while maintaining the day-to-day account monitoring, order fulfillment, and Amazon inventory management. This is a great option for those owners or managers that just need assistance resolving customer service issues, package tracking, or maintaining eligibility and healthy account status within Amazon’s seller policies.
- Representative available to help resolve issues that may arise
- Product Listing Optimization using data driven SEO
- Product image creative process using assets provided by clients
**Optional Add on Amazon Advertising Management available
Amazon Account Management Services
- Checking for buyer messages and alerts
- Checking for merchant fulfilled orders
- Sending inventory replenishment shipments to maintain FBA inventory
- Monitoring seller feedback
- Managing return authorizations for MFN orders
- Watching for and resolving A-Z Claims or lost package issues
- Product Listing Optimization using data driven SEO
- Custom A+ Content Creation
- Product image creative process using assets provided by clients
- Fulfillment & Logistics management with warehouse
Pricing is structured based on the needs of the client and the level of involvement required on the account. We tailor our programs specifically for each account, product, and client. We are here to provide support and make the process of selling on Amazon as easy as possible. Whether you need a few hours a week, or are looking for a dedicated Amazon Account Management Team, ThinkBIG can take care of you.